How do I Buy/Reserve Tickets? You may buy or reserve tickets online, on specific pages for each event. For assistance, please call the Box Office at 1-888-ART-IDEA (278-4332) If the Box Office is closed, please leave a message and our team will respond to your question within 24 hours.

Is all Festival content Family-Friendly? We believe the content to be broadly appealing and able to be enjoyed by a variety of ages. Children are certainly welcome on the Green if their grownups wish to bring them. We encourage you to read the full event descriptions on the website.

Where do I park and how much is parking? Please see our parking page HERE

Is there public transportation to the Green? Yes! There is public transportation from the Metro North train station and bus lines run throughout the downtown area. 

Will there be blankets & chairs? There will not be blankets or chairs provided, but you may bring your own.

Can I bring blankets & chairs? We encourage you to bring comfortable chairs or a blanket, but to leave large sunshade structures at home—we want everyone to be able to see the show.

Are there bathrooms? Yes, there are portable (and ADA compliant) restrooms on the Green that will be indicated with signage.

Will there be food served on the Green? Food will not be sold on the Green, but you may purchase food from nearby restaurants & food trucks to enjoy.

Can I bring my own food? Yes, you are welcome to bring your own food, and there will be a variety of food trucks near the Green during most performances.

Can I bring alcohol? No, there is no alcohol permitted on the Green. 

Is the Green wheelchair accessible?  Yes, Mobi Mats are available to create pathways and increase mobility to select locations on the New Haven Green. iPads and Assisted Listening Devices are available at indoor venues (with a capacity greater than 75) and on the New Haven Green (during concerts) from Audience Services upon request. To make a request, please contact us at boxoffice@artidea.org. Ticketing priority to accommodate Low Vision participants. 

Will performances be sensory friendly? Green performances tend to be loud, so caution is advised for patrons with sensitivity to sound. Sealed earplugs will be made available at the Info Center on the Green.

Will the livestreamed events be captioned? Tune in on Facebook Live for automated captioning for any of our livestreamed events.

Who do I reach out to If I have questions about accommodations? If you have any issues or questions for your accommodations, please contact our Box Office at 1-888-ART-IDEA (278-4332) or boxoffice@artidea.org

What are you doing to keep me—and other audience members—safe? As we plan for in-person programming this year, we remain committed to the safety of our patrons and employees. To this end, we have developed this series of guidelines to make sure that your Festival experience will be safe and healthy. You can find more about our guidelines HERE

If I’m not comfortable attending in-person programming, are there events for me? If you are not comfortable attending in-person events, select events will be rebroadcasted after the Festival on Facebook Live, YouTube, Twitch, and Vimeo.